Our Recommendation: Farmigo will support any decision you make for accepting credit card payment, but we do NOT recommend using PayPal. After four years and millions of transactions later, we have seen that consumers prefer credit card payment over PayPal. In addition, there have been numerous occasions when PayPal has not properly processed member payment. In spite of our efforts to have them correct these issues, we have found PayPal's customer support slow and at times unresponsive.
In today’s tip, we want to provide you with some insight about the benefits of using a credit card processor over Paypal. You are welcome to use any credit card processor, but we are going to use Powerpay as our example in this analysis. To learn more about other credit card processors, click here.
There are a few variables to consider when choosing between PayPal, Powerpay, or another merchant provider. These include:
- Cost of Service
- User Interface
- Quality of Customer Support
Read on to learn more.
Cost of Service Comparison
The basic costs related to Powerpay & Authorize.net and PayPal services are as follows:
User Interface Comparison
When members choose to sign-up and pay with credit card, they complete the sign-up process within your Farmigo sign-up link. The benefits to remaining within the Farmigo sign-up links are that:
- Members can go back in the sign-up process and review or change their order
- When members complete sign-up they get a certificate they can share with social media which can help encourage more sign-ups!
Quality of Customer Support Comparison
PayPal’s customer support does not provide timely responses, particularly for escalated concerns. We have experienced this first hand when trying to assist our clients on phone calls with PayPal support. There are many reports online that PayPal has been known to hold money, freeze, and even terminate accounts. The last thing you want is for all of your cash to be tied up by PayPal because getting it from them may turn into a long and arduous process.
You can use Powerpay or do research to find the processor that is best for you! For more information and reviews on different merchant providers, click here: http://www.merchantmaverick.com/