Farmigo Support
  • HOME
  • Browse Help & Support
  • Farmigo Mobile
  • Tip of the Week
  • Why Farmigo?
  • Contact Support

Reward Members for Referring New Customers

3/13/2012

 
Your current CSA members are one of your best marketing resources. Farmigo can help you utilize this marketing resource by helping you create a referral rewards program. The first step to setting up a referral program is to email support@farmigo.com and let us know that you would like to change your sign up comment to something along the lines of "How did you hear about us? If somebody referred you to us, please tell us their name." This comment will appear in the last step of the sign-up process beneath the payment method.
Picture
When you view this new subscription in your dashboard, you can view the sign up comment under the Order tab of the contact card. Additionally, when you export the subscription list to excel, the comment can be viewed in the Sign-Up Comment column. 
Picture
Now that you have identified the member who referred your new customer, it's time to reward them. Instead of giving the customer a discount or coupon code, we recommend providing them with Farmigo credit, a currency that may only be used in the Farmigo web store. If you do not have Farmigo credit enabled, email us and ask us to activate it for you. 

How to add Farmigo Credit to a member's account:
To reward members for referrals, we decided to offer a $10 Farmigo Credit per signed up referred member. To add credit, go to the payment tab of the member's subscription card. In the drop down box next to Add Payment select Farmigo Credits. Then enter the amount, choose received, enter the date, and enter a note that mentions which customer was referred. Finally, click add. 
Picture
When Miriam Mark logs into her account, she will see that she has $10 in Farmigo credit. The next time she goes to the web store, she can use this credit to complete her purchase.

How the member views Farmigo credits:
Picture
How the member spends credits in the web store:
Picture
If you are interested in setting up a referral rewards system, email us at support@farmigo.com and we'll help you get started!

Comments are closed.

    Subscribe to the tip of the week mailing list

    Categories

    All
    Accounting & Finances
    Communicating With Members
    Dashboard Management
    Images & Photos
    Knowing Support
    Managing Deliveries
    Managing Locations
    Managing Payments
    Managing Sign Ups
    Member's Perspective
    Reports
    System Updates And New Features
    Web Store

    Archives

    March 2014
    February 2014
    January 2014
    December 2013
    November 2013
    October 2013
    September 2013
    August 2013
    July 2013
    June 2013
    May 2013
    April 2013
    March 2013
    February 2013
    January 2013
    December 2012
    November 2012
    October 2012
    September 2012
    August 2012
    July 2012
    June 2012
    May 2012
    April 2012
    March 2012
    February 2012